Is it ok to manipulate clients for their own good? I recently had a conversation with an assertive young rep about the use of pressure and manipulation to “help” clients. The comment he made that made me pause was this: “I don’t mind using...
Is Your Closing Approach Too Complex? Are Closing Techniques Like Diets? I am a fitness buff, and unless you’ve been living under a rock for the past 30 years you know that there are countless diets and other dietary or nutritional products promising all kinds of...
